ICICI Financial institution is down and netbanking, debit card transactions, in addition to UPI transactions are usually not working for a lot of clients in India. Many affected clients have raised complaints towards the outage on social media. Whereas a number of persons are not in a position to make any transactions by way of ICICI Financial institution’s web banking service, a few of them are usually not even receiving a one-time password (OTP) for his or her transactions. It is doable that that is due to a sudden enhance in demand because of e-commerce gross sales; or it might be another matter completely, which is able to play havoc with customers making an attempt to benefit from these gross sales, as ICICI is among the greatest banks in India. On the time of writing, the ICICI Financial institution assist staff is but to answer buyer complaints.
Replace October 16, 7.50pm: ICICI Financial institution seems to have resolved the difficulty though some customers are nonetheless reporting error messages. Devices 360 has additionally contacted the financial institution, which has not given an official assertion on the matter.
As per the small print available on downtime monitoring web site DownDetector.in, preliminary experiences across the connectivity points with ICICI Bank cropped up within the morning, although the complaints reached a peak at round 1:30pm.
A number of affected clients reported points with the ICICI Financial institution web site and its iMobile app on Twitter. In some cases, folks weren’t in a position to obtain OTPs for his or her transactions. Related has been the case with UPI and IMPS transfers. Some customers have additionally reported that the ICICI Financial institution servers had been down since Thursday night.
So since day earlier than yesterday, ICICI’s servers dysfunctional and transactions impacted. Now its web site is down? That is India’s largest non-public sector financial institution? pic.twitter.com/qQZrAeRuYX
— Ashok Lalla (@ashoklalla) October 16, 2020
Devices 360 was in a position to independently confirm the problems reported by numerous ICICI Financial institution clients. The financial institution’s web site was even inaccessible on the time of submitting this story. We tried netbanking, debit card funds, and UPI funds on in style websites platforms like Amazon, Swiggy, and Zomato, in addition to P2P UPI transfers, and obtained the next alert within the latter case: “No response from CBS”.
ICICI Financial institution didn’t instantly reply to a request for remark.
The outage of ICICI Financial institution comes on the time when Amazon has kicked off its Great Indian Festival sale. Below the sale, which is dwell for Prime members and is starting for normal clients from Saturday, clients utilizing Amazon Pay ICICI card can avail extra cashback. Flipkart can also be operating its Big Billion Days sale on the similar time, which will even be affected in the same method. Nonetheless, at this level, it’s not clear if there’s any connection between the 2 occasions — whether or not it is due to Amazon sending a spike in demand, or if the financial institution has ended up taking part in spoilsport with the sale as an alternative.
Flipkart, Amazon have glorious iPhone 11, Galaxy S20+ sale presents, however will they’ve sufficient inventory? We mentioned this on Orbital, our weekly expertise podcast, which you’ll be able to subscribe to through Apple Podcasts, Google Podcasts, or RSS, download the episode, or simply hit the play button beneath.