The report additionally reveals that, the expansion of GCCs in India is most outstanding in tier-I cities, with Bengaluru main the pack with 487 centres (29% of India’s whole). Hyderabad follows intently with 273 GCCs (16%), whereas the NCR area hosts 272 centres. Mumbai, Pune, and Chennai additionally contribute considerably, accounting for 12%, 11%, and 10% of the nationwide whole, respectively.
It is a reflection of India’s effort to ascertain itself because the world chief in housing International Functionality centres (GCCs), with at present having practically 1,700 centres, over 53% of the overall 3,200 globally.
Whereas these city centres proceed to dominate, there is a notable shift towards tier-II cities. This transition is being supported by the Union Finances 2025, which proposes a nationwide framework to encourage the growth of GCCs in rising markets.
Sector-wise, the IT-ITeS business holds the largest share of GCCs at 49%, adopted by the banking, monetary providers, and insurance coverage (BFSI) sector at 17%. Different contributors embody healthcare, engineering, consulting, and telecom, collectively forming 19% of the market.
“India’s main workplace markets proceed to supply a compelling worth proposition to GCCs, characterised by aggressive prices, a extremely expert workforce, sturdy infrastructure, progressive coverage incentives, and a conducive enterprise surroundings,” mentioned Shrinivas Rao, CEO, Vestian.
“Nevertheless, deciding on the precise location stays crucial to the long-term success of any GCC. Vestian’s GCC Market Entry Index serves as a strategic device to assist corporations in figuring out optimum places that align with their enterprise targets,” he added.
International functionality centres (GCCs) are offshore items established by multinational firms to centralise and improve varied enterprise features, leveraging international expertise and know-how. These centres have advanced from cost-saving items to strategic hubs driving innovation, operational effectivity, and enterprise development. GCCs are strategically situated in nations like India, providing entry to various expertise swimming pools, sturdy ecosystems, and beneficial enterprise environments.