The article is attributed to Mr. Ankur Mittal, SVP – Expertise & MD, Lowe’s India
You’ll have heard this fairly often. But it surely nonetheless deserves to say it once more.
COVID-19 has modified the world and the way we stay our lives day by day.
It has thrown curveballs at my management staff and me on the best way to navigate the consistently altering state of affairs. Via all of this, the one factor that didn’t change, and serves as a north star, is Lowe’s tradition and our dedication to help our associates and communities in any means we are able to.
All through our 100-year historical past, Lowe’s has prioritized the well being and well-being of our associates, their households, and the communities we function in. Now we have adopted a strategic three-pronged method to navigate the brand new regular on this pandemic.
Amidst the COVID-19 pandemic disaster, Lowe’s is proactively serving to its associates, and their households put together to deal with the virus. For one, the group has introduced that it could proceed working remotely till October 2021 to make sure the security of its associates. We’re repeatedly assessing the state of affairs on-ground and can revisit this choice as soon as once more nearer to the date.
Recognizing the significance of getting fundamental healthcare supplies helpful, Lowe’s India despatched out ‘healthcare kits’ to all our associates’ residences. These included Oximeters, Speedy Antigen Check kits, thermometers, important medicines, BP displays, masks, gloves, and PPE Package, amongst different issues that may assist our associates and their households keep secure and monitor fundamental well being indicators.
At Lowe’s, we perceive that vaccination is a private selection. For associates who select to be vaccinated, we’re enabling entry by organizing vaccination drives in our workplaces, aligned to authorities pointers. For associates who needed to get themselves or their households vaccinated at a drive-in/facility of their selection, we’re reimbursing the vaccination price incurred by them.
Regardless of efforts to pre-empt and put together, sadly, lots of our associates and their households examined constructive for COVID-19. Our focus in such conditions is to supply help in any means that we are able to. Our frontline groups are working tirelessly to roll out a number of initiatives providing medical and monetary help, further leaves, and psychological well being help to handle stress.
Recognizing that fast entry to a registered medical skilled is important throughout these occasions, Lowe’s India launched an unique 24X7 telemedicine session facility for our staff and their households.
Moreover, to help our associates and ease their workload, we at Lowe’s India re-prioritized tasks in order that our staff can give attention to their and their household’s well being and wellness wants. Lowe’s India has additionally prolonged the Affiliate Help Program to help not solely our associates but additionally their speedy household in managing their emotional, psychological, and psychological well-being wants throughout these difficult occasions.
Other than the COVID-19 leaves, our associates also can avail caregiver leaves to help their households. Now we have additionally enhanced the Group Medical Insurance coverage Program to increase monetary help as required. After we spoke to our associates, we realized that each case doesn’t want hospitalization and, in some circumstances, burdens our staff with added medical bills. It’s because of this, we at the moment are providing reimbursements for bills incurred because of COVID-19, ought to they or their speedy households require well being care help at dwelling. Additionally, to satisfy any further medical bills because of COVID-19 associated points, Lowe’s India associates can avail wage advances.
Regardless of our greatest efforts, we at Lowe’s India misplaced just a few associates to the virus. We proceed to really feel a deep sense of loss over their demise and stand in solidarity with their households. On this regard, Lowe’s has been providing advantages over and above the present Group Time period Life Insurance coverage Plan. The bereaved households will obtain a month-to-month wage of as much as one 12 months, medical insurance coverage protection, and counselling help of as much as two years. As well as, we’ll think about the partner/kids for appropriate roles inside the group based mostly on benefit.
Supporting our communities
At Lowe’s, we’re focusing our assets, abilities, connections, expertise, and voice to supply a world response to this disaster. We consider we are able to greatest deal with this humanitarian disaster collectively. Subsequently, we’re partnering with numerous NGOs and civic/administrative our bodies to make sure that well timed help reaches the needy.
With the rising COVID circumstances, we knew that there can be added stress on frontline staff, and they’d require the required gear to stay secure. With that in thoughts, Lowe’s U.S. staff has shipped hundreds of PPE (Private Protecting Tools) equipment supplies (together with face shields, gloves, and masks) to India for supporting our frontline staff who’ve been working tirelessly to maintain us all secure and wholesome.
Moreover, Lowe’s U.S. has donated $5 Million (INR 37 crores) in the direction of COVID-19 reduction to NGOs engaged on the bottom in India. These funds will help the procurement of medical gear, oxygen concentrators, and cylinders, and likewise help in organising oxygen technology vegetation.
As well as, Lowe’s India is supporting two Authorities-run hospitals in Bangalore for COVID reduction, which incorporates offering ICU (Intensive Care Unit) beds, oxygen cylinders, and concentrators. We’re additionally partnering with the Sambhav Basis to put in an oxygen plant (to help 100 beds in a Authorities Hospital) as a part of our COVID reduction efforts and to conduct vaccination drives to inoculate 10,000 individuals from the underserved communities.
A 100-year legacy of people-first tradition fuels the best way for Lowe’s India because it stays core to its values and responds to the pandemic.
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