The buyer engagement software program firm stated TCS brings deep buyer relationships, multiple-domain experience and fashionable pondering in offering digital transformation expertise for companies whereas Freshworks brings a robust suite of merchandise that assist companies understand accelerated ROI by offering a cohesive expertise to unify their advertising and marketing, gross sales and help features.
“Gone are the times when digital transformation initiatives took months to finish and years to ship worth. With cloud software program like Freshworks, implementation may take as little as a number of weeks and companies will be capable to see rapid advantages,” stated Sidharth Malik, Chief Revenue Officer at Freshworks.
An announcement from the corporate stated TCS will present its world expertise with in depth market presence and deep contextual information of buyer engagement, strengthened with digital choices constructed on its Business 4.0™ thought management framework. Furthermore, TCS’ throughout business area energy will allow Freshworks to supply enterprise clients with new agile, automated, clever cloud options.
“Customer experience and relationship management continue to be a top priority for global businesses and a key element of the digital transformation journey,” stated Akhilesh Tiwari, Global Head, Enterprise Application Services at Tata Consultancy Services. “We are excited about this partnership and look forward to helping Freshworks customers pursue new growth opportunities and digitally transform their business.”
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