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Home Gadgets Furniture rental startup Furlenco lays off 180 employees amid restructuring

Furniture rental startup Furlenco lays off 180 employees amid restructuring


Bengaluru: Furnishings rental startup Furlenco has laid off near 180-200 staff, a bulk of these being in buyer assist roles together with grievance administration, scheduling amongst different operations, a number of folks conscious of the dialogue informed ET.

The layoffs come on the again of the corporate cutting down operations throughout varied metro and non-metro cities together with Pune, Kolkata and Ahmedabad, folks within the know informed ET. It has additionally outsourced capabilities akin to – asset administration together with restore and upkeep in addition to asset assortment for returns – to 3rd get together gamers, folks quoted above stated.

“The corporate has suspended operations throughout Kolkata, and different cities…these had been locations it was trying to aggressively scale earlier…They’ve laid off near 200-220 staff this 12 months..,” stated an individual within the know who didn’t need to be named.

The Bengaluru-based startup is backed by the likes of UAE-based CE-Ventures, Zinnia World Fund, Lightbox, Bollywood actor Aamir Khan, amongst others. The rental startup has raised $60 million because it was based in 2012 by former Goldman Sachs and Morgan Stanley government Ajith Mohan Karimpana. It competes with the likes of Rentomojo and Cityfurnish.

“What’s stunning is that the corporate was ramping up its hiring final 12 months after which out of the blue determined to retrench staff…This has prompted uncertainty within the firm. The present staff had been knowledgeable of the layoffs in a city corridor by the highest administration.” stated an individual who spoke on the situation of anonymity.

Two different folks confirmed that the restructuring train was geared toward reducing prices on the agency.

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In July, final 12 months, the decade-old firm
raised $140 million (Rs 1,000 crore) in a mixture of debt and fairness led by Zinnia World Fund.

When ET reached out, Furlenco confirmed the event on Saturday, stating that it has laid off shut 180 staff, within the months of January and February, this 12 months. It additional clarified that a lot of the layoffs had been in buyer assist roles, with operations, expertise and gross sales capabilities of the group being unaffected.

The corporate additionally stated that it has briefly suspended operations throughout Kolkata, Mysuru, Chandigarh and Jaipur, because it appears to be like to maneuver in the direction of a leasing mannequin for its warehouses, to save lots of prices. It stated that it’s going to restart operations in these geographies.

Submit the retrenchment, the corporate has an worker rely of 350.

“The choice is part of a bigger value restructuring train to deal with creating an asset- gentle mannequin. We employed near 200 folks final 12 months, with virtually 150 of them being throughout buyer engagement capabilities. One other 35 members had been added in expertise capabilities. These hirings had been made to cater in the direction of elevated buyer demand,” Karimpana, founder and chief government officer of Furlenco, stated in response to ET’s queries.

“With expertise automating a lot of the customer-facing capabilities now, we needed to let go of those staff, since their roles had develop into redundant,” Karimpana added.

The corporate has additionally taken the choice to return the $120 million debt that it raised, as part of the final fundraise in July 2021, Karimpana added. It had utilised solely $2 million from the spherical, he added.

When requested as to why the corporate didn’t have a contingency plan to soak up these new hires, Karimpana stated, “We had no selection however to rent most of those staff since our rankings had been getting affected, and we didn’t know after we would have the ability to automate buyer administration capabilities. We tried to soak up virtually 20 members of the shopper engagement group and positioned them within the operations group. Nevertheless, there was a big quantity which didn’t have the talent units to be absorbed in different capabilities,” Karimpana informed ET.

The information of downsizing at Furlenco comes at a time when a bunch of Indian startups have laid off staff in a bid to preserve money as institutional funding begins to dry up, fuelled by the volatility within the public markets.

Earlier this 12 months, Mumbai-based edtech, Lido Studying laid off near 150-200 staff. Bigger unicorns together with Unacademy have additionally trimmed its workforce, letting go consultants in addition to a number of tutors. Others like digital ledger and bookkeeping options supplier OkCredit
sacked 40 employees to realign its focus on fintech offerings.


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