Twitter is seeking to rent a brand new grievance officer in India. The social community had employed an interim officer in June, who resigned, after which it had employed one other grievance officer as an interim measure. The corporate has now positioned a list on LinkedIn over the weekend to rent somebody for the function, one thing that each Fb and WhatsApp are additionally on the lookout for, based on listings on LinkedIn. The grievance officer job is a part of the necessities as per the brand new IT Guidelines — firms like Twitter, Fb, and Google have all needed to rent an area grievance officer in order that they’ll handle complaints and grievances from Indians.
In February, the Indian authorities announced new IT rules whereby social media platforms, OTT platforms, and different massive tech companies will probably be required to arrange a grievance redressal mechanism with an officer being primarily based within the nation. The social media and OTT platforms have been required to take away any content material flagged by authorities inside 36 hours.
Twitter put out a job listing on the lookout for a “Resident Grievance Officer” in Mumbai. The platform was given a last notice by Union Ministry of Electronics and Data Know-how (MeitY) to adjust to the brand new IT rules in Might.
In June, it appointed an interim grievance officer in India who reportedly stepped down in the identical month.
Earlier this month, Twitter appointed Vinay Prakash as the brand new interim grievance officer and mentioned that it plans to have a last appointment for the job in eight weeks.
WhatsApp has additionally put a job listing on LinkedIn on the lookout for a “Nodal Contact & Grievance Officer” primarily based in Mumbai. “We’re on the lookout for a extremely motivated skilled for the function of Nodal Contact Particular person & Grievance officer for WhatsApp in India. This individual will coordinate with legislation enforcement companies in India, together with facilitating well timed responses to legitimate authorized requests below relevant legislation and our insurance policies,” the job itemizing reads.
A few of the tasks talked about on LinkedIn for this submit embody overseeing coordination with legislation enforcement companies 24/7 and work with inside groups to answer authorized requests. To make sure that requests from legislation enforcement are “reviewed and dealt with pursuant to relevant legislation and WhatsApp’s insurance policies.” One other duty is to supply common suggestions to inside groups concerning legislation enforcement operations within the nation.
Facebook’s “Nodal Contact & Grievance Officer” job listing has seen 41 candidates up to now two weeks and the itemizing continues to be open, based on the LinkedIn submit.
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