WhatsApp banned 14.26 lakh Indian accounts in February based mostly on complaints obtained from customers through grievances channel and thru its personal mechanism to forestall and detect violations, in line with a month-to-month report printed by the messaging platform.
As many as 335 grievance stories had been obtained and 21 accounts had been “actioned” between February 1 and February 28. Out of the full stories obtained, 194 pertained to ban attraction whereas others had been within the classes of account assist, product assist and security, amongst others.
“We reply to all grievances obtained besides in circumstances the place a grievance is deemed to be a replica of a earlier ticket. An account is ‘actioned’ when an account is banned or a beforehand banned account is restored, because of a grievance,” the report launched on Friday mentioned.
In accordance with the report, 14.26 lakh Indian accounts had been banned by WhatsApp in February. An Indian account is recognized through a +91 cellphone quantity.
“This user-safety report accommodates particulars of the person complaints obtained and the corresponding motion taken by WhatsApp in addition to WhatsApp’s personal preventive actions to fight abuse on our platform. As captured within the newest month-to-month report, WhatsApp banned over 1.4 million accounts within the month of February,” WhatsApp spokesperson mentioned in an e-mail.
Through the years, WhatsApp has constantly invested in Synthetic Intelligence and different state-of-the-art know-how, knowledge scientists and specialists, and processes, with a view to hold customers protected on the platform, the spokesperson added.
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