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Home Technology WhatsApp Announces Helpline in India to Stop Misinformation, Deepfakes

WhatsApp Announces Helpline in India to Stop Misinformation, Deepfakes

WhatsApp will quickly get an vital security function that can assist customers in India keep away from misinformation, particularly these generated by artificial intelligence (AI), and deepfakes. Meta and the Misinformation Fight Alliance (MCA) introduced on Monday that they’ll quickly launch a helpline on WhatsApp the place customers will have the ability to report all such cases. The event comes simply days after 20 main tech companies, together with Meta, Amazon, Google, and Microsoft, pledged to work collectively to detect and counter dangerous AI content material forward of world elections in 2024.

MCA, a cross-industry collaborative organisation centered on eliminating misinformation, partnered with Meta to work on this new security function. WhatsApp Helpline can be a chatbot the place any person can simply attain out and report a message that’s spreading misinformation or is a deepfake. Deepfakes are AI-generated content material, primarily in picture or video format, that both impersonates one other particular person or manipulates objects and info to mislead the viewers. Typically, such content material is made to be hyperrealistic and might instil paranoia and frenzy in massive teams.

The MCA will arrange a central ‘deepfake evaluation unit’ that can work carefully with its fact-checking member organisations and can assess and confirm every reported message. If the reported content material is discovered to be misinformation or AI-generated deepfake, it will likely be debunked, and the messages may be deleted. The chatbot can be made obtainable in English and three regional Indian languages, together with Hindi, Tamil, and Telugu.

As per the assertion, the main focus of the initiative is to implement a four-pillar method of detection, prevention, reporting, and driving consciousness. The WhatsApp Helpline is anticipated to enhance accessibility to dependable info and supply a spot to confirm messages. The function is claimed to be obtainable by March 2024.

Meta additionally runs a number of fact-checking programmes in India and has partnered with 11 impartial companies devoted to the duty and serving to customers stop the unfold of misinformation on its platforms. On WhatsApp, customers already had the choice to flag a message to greater than 50 IFCN (Worldwide Truth-Checking Community) member organisations to confirm info. Additional, many fact-checking companies run their WhatsApp Channels that customers can observe to seek out verified and trusted info well timed. The moment messaging platform additionally limits the unfold of misinformation by protecting an higher ceiling on forwarded messages.


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